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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up menu will open. It includes thorough information about all the operations that you can carry out on the page in question. Each context menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive array of instructional video clips describing how to work with our hosting Control Panel. They’re created for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly find their way around our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can’t find the answer you searching for, have a look at our comprehensive Frequently Asked Questions database, which includes questions asked by real people and provides real solutions. We frequently update our Frequently Asked Questions section with new Q&A’s so as to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can’t discover the solution you need in the Frequently Asked Questions database either, you can get in touch with our excellent team of customer support engineers available 24/7/365 and eager to assist you with any query. Each trouble ticket you send will be replied to within 1 hour (the average support ticket response time is just twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 96097

Sales Lines Working Hours:
Monday to Friday:
10.00 AM – 12.00 AM GMT/UK
05.00 AM – 07.00 PM EST/USA
06.00 PM – 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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